Rules

1. General Terms & Conditions

•  Customers must provide accurate information when placing orders.

•  By using the website, visitors agree to comply with all applicable laws and regulations.

2. Ordering & Payment Rules

•  All orders are subject to availability and confirmation.

•  Payment must be completed before shipment (unless agreed otherwise).

•  Fraudulent transactions will be reported and canceled.

3. Shipping & Delivery

•  Delivery times are estimates and may vary due to unforeseen circumstances.

•  The customer is responsible for providing the correct shipping address.

•  Customs duties and import taxes (if applicable) are the buyer’s responsibility.

4. Product Returns & Refunds

•  Returns are only accepted for damaged or incorrect items.

•  Refunds are processed only after a review of the returned product.

•  Requests for returns must be made within a specific time frame (e.g., 7 days).

5. Intellectual Property Rights

•  All website content (images, text, logos, etc.) is the property of Tamila Agrifood Company and may not be used without permission.

•  Unauthorized use of our trademarks or branding is strictly prohibited.

6. Customer Responsibilities

•  Customers must store and handle food products according to proper guidelines.

•  Misuse or improper storage of products that affects quality will not be grounds for a refund or return.

7. Privacy & Data Protection

•  Customer information will be kept confidential and not shared without consent.

•  By using the website, users agree to our Privacy Policy.

8. Dispute Resolution

•  Any disputes will first be attempted to resolve through negotiation.

•  If unresolved, disputes may be handled according to Iranian trade laws or another applicable jurisdiction.

9. Prohibited Activities

•  Customers must not use the website for fraudulent activities or illegal purposes.

•  Hacking, data scraping, or unauthorized access to the website is strictly prohibited.

10. Pricing & Product Availability

•  Prices are subject to change without prior notice.

•  Product availability depends on stock levels and seasonal variations.

11. Account Registration & Security (If applicable)

•  Customers are responsible for maintaining the confidentiality of their account credentials.

•  Any suspicious activity should be reported immediately to our support team.

12. Use of Reviews & Testimonials

•  Customers are welcome to leave reviews, but offensive, false, or misleading comments will be removed.

•  We may feature customer testimonials on our website or marketing materials with their consent.

13. Promotions & Discounts

•  Promotions are subject to specific terms and may have expiration dates.

•  Discounts cannot be combined unless otherwise stated.

14. Force Majeure

•  Tamila Agrifood Company is not responsible for delays caused by events beyond our control (e.g., natural disasters, political unrest, supply chain disruptions).

15. Governing Law & Jurisdiction

•  Any legal disputes will be governed by the laws of Iran (or another applicable jurisdiction).

•  Customers agree to resolve disputes through arbitration or other legal means as specified.